Refund policy

 

Returns & Refunds

All sales are final. We do not accept returns for items received in good condition.

Damages & Issues

We take great care in the products we offer, and we want every order to arrive as expected. Please inspect your order upon arrival and contact us right away if anything is defective, damaged, or incorrect. We'll evaluate the situation and do our best to make it right.

Refunds

If a refund is approved, you'll be notified and automatically refunded to your original payment method within 10 business days. Please keep in mind that your bank or credit card provider may require additional time to process and post the amount.

If more than 15 business days have passed since your refund was approved and you haven't seen it yet, please reach out to us at alterandco@alterds.com.